Tag - Customer Relationship Management

Expediting Your Wholesale Connectivity Sales Process

In today’s high-speed global market, some might expect that the wholesale telecommunications sales process would happen at lightning speed. Veterans of the industry and anyone who has worked at a midsized CSP know that this isn’t the case. The problems with the prototypical timeframe of wholesale connectivity sales processes [...]

The Rise of Telecom SaaS

Software-as-a-Service (SaaS) has become a major software delivery model for many business Enterprises. From Customer Relationship Management (CRM) to accounting to service desk management, Enterprises are turning to SaaS for nearly every facet of running their businesses.  However, for Network Service Providers, managing and operating their networks has traditionally [...]
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