Are outdated manual sales processes
limiting your service revenue?
What if your customers could instantly order your services online?
How could that impact your bottom line?
Value Prop
Communications Service Providers (CSPs), Information and Communication Technologies (ICT) providers and resellers report that complex, time-consuming commercial and billing processes are a top barrier to speedy service delivery of connectivity services. The average service fulfillment and activation time for 1 to 10 GB transport service is 5 weeks.
Cataworx helps service providers transform their sales operations to leverage multiple digital commerce channels in support of rapid delivery of on-demand connectivity services.
e-commerce solution
Cataworx’s cost-effective and easy-to-adapt cloud-native E-Commerce Automation Platform brings the value and benefits of modern E-commerce technology to the communications sector, simplifying and accelerating the sales process while providing real time customer purchasing experiences.
- Empower customers to instantly browse, view and order connectivity services via modern self-serve E-commerce sales channels
- Increase the monetization of network assets through new business models and service offerings
- Manage and scale sales operations to provide instant quote and ordering for on-demand service offerings
- Capture and report real-time analysis of the quote-to-order lifecycle through an analytics dashboard
- Configure sophisticated business-driven pricing rules for on-demand, real-time quoting of services
- Gain access to a rich set of E-Commerce APIs while decoupling customer storefront from business logic
Customers are faced with outdated and manual sales channels which add significant delays in service delivery. More than 80% of businesses view managing customer experiences as a growing challenge in the next year.
By leveraging modern E-commerce self-service experiences, customers can instantly order on-demand services. Service providers can easily bring to market new pricing strategies using Cataworx’s dynamic pricing service.
Using Cataworx E-Commerce Automation Platform, service providers remove business friction and accelerate service ordering experiences from weeks to minutes. They can engage their customers through any existing or emerging E-commerce channel. The end result for service providers in maximizing their network value is an increase in customer satisfaction, accelerated time to revenue, and a reduced OPEX, while easily bringing to market new on-demand service offerings.
integration services
Cataworx’s software services expose modern APIs that enable E-commerce patterns and sales channels. These headless E-commerce building blocks simplify access to key service provider system components: catalogs, inventory systems, and order management systems, while leveraging industry standards. Most importantly, Cataworx creates a frictionless bridge between E-commerce platforms and service orchestrators and fulfillment systems. Customers can instantly buy data on-demand using a wide-array of sales channels where orders are automatically fulfilled by service-aware orchestration and fulfillment applications.
Cataworx business domain adapters and integration services provide seamless service delivery integrations with existing IT infrastructures, a bolt-on solution.
Established service providers have significant investments in IT systems and applications. Cataworx accelerates product catalog, quote and order integration with different vendor service orchestrators, without a burden on IT staff or budget. Remove the pain of bringing in new technology stacks into existing application ecosystems and take a major step toward boosting IT and technology capabilities and investments through digital transformation of the sales process as part of service delivery automation.
Industry disruptors can bring to market innovative product offerings and business models using a turnkey solution including Cataworx’s cloud-native E-Commerce services integrated with service fulfillment vendor solutions. Cataworx’s service provides a rich set of E-Commerce APIs providing workflows for shopping cart, checkout, product catalog management, quote management, order management, dynamic pricing and a range of analytics reporting.
About
Company
Cataworx, a telecom-focused software vendor based in Boulder Colorado USA, delivers headless E-Commerce building blocks for automated delivery of on-demand connectivity services.
Divix Studio
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Software
Our cloud-native suite of microservices help Communications Service Providers (CSPs), Information and Communication Technologies (ICT) providers and resellers transform their sales operations to leverage multiple digital commerce channels, improving customer experience and increasing operational efficiency.
Customers are faced with outdated and manual sales channels which add significant delays in service delivery. More than 80% of businesses view managing customer experiences as a growing challenge in the next year.
By leveraging modern E-commerce self-service experiences, customers can instantly order on-demand services. Service providers can easily bring to market new pricing strategies using Cataworx’s dynamic pricing service.
Using Cataworx E-Commerce Automation Platform, service providers remove business friction and accelerate service ordering experiences from weeks to minutes. They can engage their customers through any existing or emerging E-commerce channel.
The end result for service providers in maximizing their network value is an increase in customer satisfaction, accelerated time to revenue, and a reduced OPEX, while easily bringing to market new on-demand service offerings.
