Frequently Asked Questions

Cataworx is a Business-to-Business pre-sales software enablement platform that simplifies how communications service providers, wholesale operators, bandwidth infrastructure providers and Telco/Cable carriers buy and sell wholesale connectivity services. Based on state-of-the-art industry standards and data models, Cataworx Catalog offers intuitive search and standard API integration with our customer’s ecosystems and their partners’ Cataworx Catalog instances (referred to as an inter-carrier federated catalog). Using Cataworx Modeler, customers can easily define and publish their wholesale connectivity services (referred to as customer facing Wholesale Product Offerings). Cataworx Analytics Engine offers near real time data-driven insights.

For wholesale connectivity services, the pre-sales process is painfully slow and creates missed revenue opportunities for the CSP’s network infrastructure. It takes several weeks to get a quote from a wholesale provider. The process is manual, complex, error-prone and relies on outdated telco standards. Cataworx increases revenue generation by simplifying and accelerating this process from weeks to hours.

Natural language search capabilities simplifies how a communication service provider’s procurement team finds and selects wholesale connectivity products. For example, search criteria might include bandwidth, location, class of service, etc.

Cataworx provides a free trial period of 90 days. Contact us for additional pricing information.

Buyers looking for wholesale connectivity services will benefit by:

  • Natural language search capabilities simplifies how CSP’s procurement team finds and selects wholesale connectivity products.
  • Accelerates quote process from weeks to hours which decreases time-to-service.
  • Artificial Intelligence-based offer selection system that simplifies and optimizes the procurement process based on business criteria.  
  • API-based inter-catalog integration reduces direct labor costs with increased subscriber satisfaction.

Wholesale connectivity service suppliers will benefit by:

  • Decreases time-to-revenue by accelerating the quote process from weeks to hours.
  • Removes the extra effort involved in translating product specifications by using industry standard terminology.
  • Simplifies product definition with a guided experience based on an user-friendly data collection application.
  • Near real time insights into buying patterns and future demand provided by an analytics engine.

Cataworx currently supports retail and wholesale (access) Carrier Ethernet business services.

While retail Carrier Ethernet services are seen as end-to-end subscriber services, composed of Ethernet Virtual Circuits (EVCs); wholesale, or access, Carrier Ethernet services are seen as intermediate services, composed of Operator Virtual Circuits (OVCs). Wholesale services connect an end subscriber location to another operator via an External Network-to-Network Interface (ENNI).  Wholesale services enable Service Providers to reach off-net subscribers via another Operator providing the access service. Wholesale Carrier Ethernet service types are defined by MEF Specifications, in particular MEF 33 and MEF 51.

MEF has defined a Lifecycle Service Orchestration (LSO) reference architecture and framework, published as the MEF 55 standard.  LSO defines an agile approach to streamlining and automating the lifecycle of end-to-end connectivity services, such as Carrier Ethernet services. The architecture defines functional management entities and their interface reference points.  The reference points are further defined by sets of Application Programming Interfaces (APIs) to characterize interactions between the functional management entities.

These interfaces are divided into two types: north-south interfaces and east-west interfaces. North-south interfaces are generally contained within a single Operator management domain and represent the flow of information and operations between higher layer Business Support Systems (BSSs) and lower layer network elements and network functions. Think of information that flows up and down a management stack. On the other hand, east-west interfaces are generally distributed across Operator domains. For example, Business Support Systems across multiple Operator domains can communicate across an east-west interface. Think of information that flows left or right towards the equivalent management functional entity in a different Operator’s management domain.

The MEF LSO reference architecture and framework defines both north-south and east-west interfaces.  The east-west interface at the Business Support layer is named the Sonata interface and supports management and operations interactions between network providers for business functions such as quoting, ordering, billing, and trouble management. Cataworx implements the Sonata east-west interface for business functions including quoting. For example, multiple instances of the Cataworx Catalog, deployed into two different Operator domains, exchange management and operations information via a set of east-west APIs. In effect, one Cataworx Catalog can query another Cataworx Catalog.  

Cataworx provides professional services in the areas of data collection, service modeling and data migration to support our customers through product offer definitions, based on their current data sources. We do the heavy lifting in modeling services per MEF standards. Our professional services consultants have extensive knowledge and experience with MEF standards, service operations, and Software Defined Networking.

Please contact us for a quote on our professional services.

Cataworx is fully instrumented to securely capture all important aspects of the pre-sales process.

Our Analytics Engine provides actionable insights into the pre-sales process. For instance:

  • Are there Product Offerings your partners search often that you don’t offer?
  • Are there Product Offerings you have that no partner ever searches?
  • What Product configurations are the most/least popular?

Have a question we didn’t answer, feel free to contact us.