Articles

Where is the Information and Communications Technology (ICT) Industry Going?

Boulder, Colorado, March 16th, 2021 - The Information and Communications Technology (ICT) industry, like most industries, is continuously evolving to replace slow-moving, manual processes for the introduction of technology automation. Automation is the answer to outdated business systems and processes, resulting in increased efficiency and overall productivity of a...

What’s Your Return On Investment?

Boulder, Colorado, November 11th, 2020 - The concept of an outdated quoting and sales process seems all too relevant, and it poses the question, “Are you ready for a change?” As it was discussed in our article, How Sales Automation Fills The Gap, “...the sales cycle of providing quotes...

Smart Quoting: Accelerate your time to revenue from connectivity services

Boulder, Colorado, October 30th, 2020 - When asking network operators and service providers what some of their top challenges were in delivering connectivity services, ACG Research reports that most respondents indicated the lack of automation and complex, time consuming commercial and billing processes as a top barrier. I was surprised...

How Sales Automation Fills the Revenue Gap

Boulder, Colorado, September 25th, 2020 - The commercial transaction sales process in the Telecommunications industry is congested, exemplified by the over-filled email inboxes and lost business opportunities. Traditionally, the sales cycle of providing quotes is manual, prone to human error, time-consuming and often customized per quote. There is a significant...

Expediting Your Wholesale Connectivity Sales Process

In today’s high-speed global market, some might expect that the wholesale telecommunications sales process would happen at lightning speed. Veterans of the industry and anyone who has worked at a midsized CSP know that this isn’t the case. The problems with the prototypical timeframe of wholesale connectivity sales processes...

A Q&A with Cataworx’s CTO

Cataworx’s new suite of capabilities is revolutionizing the way the wholesale connectivity sales industry operates. In the following Q&A, our Chief Technology Officer Adolfo Perez-Duran answers some questions and gives a behind-the-scenes look at this new release, its origin, and what it can do for your business. Where did the...

Cataworx to Showcase Inter-Carrier Wholesale Service Sales and Procurement Automation at MEF18

Cataworx is excited to be attending MEF18 in Los Angeles, CA, held this year October 29 through November 2. With a target audience of 1,000+ attendees from 275+ companies and 35+ countries, MEF18 is the premier networking event for carriers providing agile, assured, and orchestrated communications services for the...

Sustained Business Growth Through Automation of Buying and Selling Wholesale Ethernet Services

According to research firm Vertical Systems, the top three providers of Carrier Ethernet services for 2016 are Orange, Colt and AT&T. The fact that they operate markets in three different countries is an indication of a global nature of the CE market and the fact that no single operator...

The Rise of Telecom SaaS

Software-as-a-Service (SaaS) has become a major software delivery model for many business Enterprises. From Customer Relationship Management (CRM) to accounting to service desk management, Enterprises are turning to SaaS for nearly every facet of running their businesses.  However, for Network Service Providers, managing and operating their networks has traditionally...
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