Cataworx Community Portal

The Cataworx Community Portal provides a self-service, customer-oriented communication service enabling your sales team to collaborate, in real-time, using state-of-the-art private chat rooms.  The system interfaces to the Cataworx searching and quoting connectivity services, with an artificial intelligence (AI) assist via catabot*. The platform provides agile, assured and orchestrated next-generation services.

catabot: The Cataworx artificial intelligence bot, which assists buyers in searching and quoting connectivity services via an intent-driven customer portal

*catabot: The Cataworx artificial intelligence bot, which assists buyers in searching and quoting connectivity services via an intent-driven customer portal

Business Benefits

Increase Wholesale Revenue

  • Simplify the pre-sales process and identify revenue opportunities with real-time quote analytics.

Accelerate Time-to-Revenue

  • Deliver retail and wholesale product quotes in seconds.
  • Save time by eliminating the need for emails, phone calls and faxes.
  • Process more quotes faster with greater accuracy.
  • Provide accurate address validation/serviceability instantly.

Reduce Costs

  • Save money in IT and R&D by reducing operating expenses.

Improve User Experience

  • Collaborate with ALL your customers and partners under a single platform.
  • Save time by eliminating the need for emails, phone calls and faxes.
  • Uniform intent interface for serviceability, product search and quote.
  • Put an end to complicated clicking and navigating confusing interfaces.

Quotes are generated in near-real time and provided to your customer using standard formats.

Features

Collaboration-driven Customer Portal

  • Intent-driven AI natural language user interface

Standards-based Product Catalog

  • Address/latitude & longitude serviceability checks
  • Business rules-driven pricing
  • Industry standard quote model and API (TM Forum compliant)
  • Quote editor

Data-Driven Solution

  • Real-time data-driven insights around product searches, serviceability & quotes
  • Control access to your data only by trusted partners
  • Data transformation turn spreadsheets into standards-compliant product catalog
  • Microservices-based solution with flexible deployment options

Define product specs based on industry standards

Securely publish products into customer-facing catalog

Customers search catalog using natural language

Deliver accurate quotes in seconds

Support for multiple quote items

Real-time collaboration under one platform

Real-time data-driven insights

Seamless B2B Partner Integrations

Tour the Portal

Users interact with catabot, the Cataworx AI bot, to:

  • Search for products
  • View existing quotes
  • View product details
  • Accept quotes
  • Request quotes
  • and more…

Contact Us

Contact us to schedule a trial or proof-of-concept.