Cataworx to Showcase their Intent-Driven Pre-Sales Platform for Real-time Quotes at ITW 2018Brian Hedstrom
Boulder, Colorado, 24 April 2018 — Cataworx Inc., a telecommunications software vendor, will be attending the International Telecoms Week (ITW) from the 6th to 9th of May 2018. The event will be held at the Hyatt Regency & Swissôtel in Chicago and Cataworx will be available at Table P138, in the East Tower, Purple Level.
ITW is one of the biggest annual events for the telecom industry, bringing together nearly 7000 delegates from 1944 companies and 140 countries. It is a networking platform for the global wholesale market. In its 10th year of operation, ITW continues to provide a podium for positioning companies in front of the international audience while offering customer engagement and potential business opportunities.
During the event, Cataworx will showcase their Business Support System (BSS) pre-sales automation platform targeted for Communication Service Providers (CSPs). Catabot, their artificial intelligence bot, enables customers to search and receive real-time quotes for connectivity services via an intent-based natural language interface. Customers no longer need to wait days or weeks for quotes. Their self service Customer Community and Portal enables users to collaborate with CSP sales teams in real-time using state-of-the-art private chat rooms, engaging in live group or direct conversations.
Driving Cataworx portal is a standards-based product catalog which includes an analytics engine enabling data-driven CSP insights into catalog product searches, serviceability, and quote customer interactions. Through their standard API-based B2B partner integration, quotes can be generated in seconds across multiple wholesale partner operators.
“We are excited about bringing our software solutions to the telecom pre-sales operations space,” said Brian Hedstrom, Co-Founder and CEO. “Cataworx is focused on driving down CSP operating expenditures and creating a revolutionary customer experience, moving more control into their customers hands.” Brian has been a key leader in the communications industry for over 20 years authoring and contributing to many technical specifications and models for operationalizing communication networks and services.
“Customers have told us they want to improve their customer experience and to simplify the way they do business without having to make a big investment in IT infrastructure. We listened.” said Adolfo Perez-Duran, Cataworx Co-Founder and Chief Technology Officer. “We have invested heavily in technologies such as collaboration, intent, natural language and AI to simplify the user experience. Our cloud-centric microservices-based solution requires a minimal investment and seamlessly integrates with existing infrastructure.” Adolfo has held positions as Lead Architect at Lucent/Bell Labs and as Software Programs Lead for MEF. Adolfo is also committed to innovation in the telecommunication community. He chaired the Intent NBI Work Group at the Open Networking Foundation.
Interested in learning more or seeing a demo? Stop by and let’s discuss how we can simplify your retail and wholesale pre-sales processes.
Cataworx, Inc. based in Boulder, Colorado is redefining how communications service providers buy and sell wholesale connectivity services. Cataworx was founded on the principles of helping Service Providers automate service lifecycle stages using software automation and integrations via Application Programming Interfaces (APIs).
Cataworx increases wholesale revenue and accelerates time-to-revenue by simplifying and automating the pre-sales process. The Cataworx federated product catalog implements standards-based interfaces and APIs for product searches, queries and quoting across any number of partner operators. Our bot-based real-time collaboration platform provides a consistent user experience to connect buyers and suppliers.